Blue Mount Travels - Bus Monitor

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About Blue Mount Travels

Blue Mount Travels, a major player in Tamil Nadu, is an online travel partner of Ticketgoose. It has a bus fleet of 5 buses on 5 routes on a daily basis that connects major cities like Trichy, Chennai and Madurai. It began its travel journey in 2010 with an aim to provide quality and frequent bus services for travellers. Customers can easily avail of various special tour packages such as national and international trips with resort and hotel booking, honeymoon packages, cruise holidays and wedding bus service. Book online bus tickets at several travel websites and travel tension free

Address: # 8, T.P.K. Road, Near LM Ramakrishna Kalyana Mahal, Palaganatham, Madurai-625 003.

Phone Number: +91 9629797797, +91 9361699999

Email ID: jothimathavan@rediffmail.com

Web Site: www.bluemounttravels.com

Fleet Size: Around 5 buses

Bus Types: Volvo AC, Volvo AC sleeper, AC sleeper, AC seater, non-AC sleeper, non-AC seater.




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By TicketGoose
Dear Siva,Thank you for taking your time and for sharing your travel experience with us.we deeply empathize for inconvenience caused to you,and understand the situation you went through,we will surely escalated the issue to concerned higher official operator and will see that it is not repeated again.
By Siva
Hi, I had booked a ticket from madurai to chennai on 17th 1.00 PM. Usually i make sure the bus is almost full so that the bus will start on time and not wait to fill the seats. But when i booked there were 20 vacant seats but at the time of journey there were only 5 vacant seats. We were ready to wait for 5 to 10 mins but the bus didnt start till 1.30 to fill one more seat having filled 4 seats. Once we protested the bus started and it was parked outside the bus stand and waited for 30 more minutes. After further protests and asking our money back they somehow moved the bus and started finally around 2pm, 1 hour after the expected time of start. Due to this we readched chennai 1.5 hours late and it was a very bad experience. Is ticketgoose only a partner in this travel arrangements or can you protest something? This is turning out to be a very bad experience, why doesnt ticketgoose remove the operator from the service after so many complaints? We understand that the seats need to be filled to generate revenue and 10 - 15 mins delay is acceptable but 1 hour? - Siva.
By TicketGoose
Dear Prasanna,Thank you for taking your time and for sharing your travel experience with us.we apologize for inconvenience caused to you,we will forward your feedback to concerned operator.
By TicketGoose
Dear Prasanna,Thank you for taking your time and for sharing your travel experience with us.we apologize for inconvenience caused to you,we will forward your feedback to concerned operator.
By prasanna
the fucking travels of all time,...worst way bad..
By prasanna
the fucking travels of all time,...worst way bad..
By TicketGoose
Dear Mr.Prem, We really regret for what has happened & we are sorry for that. We do understand your position & will make sure this will not repeat in future. It will be more helpful if you can provide us more details about your travel, So that we can go ahead & escalate this issue to the concerned operator.
By Prem
Worst service. The operator need to understand that the destination means a bus stand/terminus where the passengers can alight/aboard another mode of transport. The bus service dropped the two ladies in a toll gate which is far from the destination terminus saying that the bus is headed to another destination. If thats the case the bus should indicate that while booking. Very poor service from the operator as well as from ticket goose. Will be my last resort again to come back.
By TicketGoose
Dear Prasanna,We apologize for the inconvenience caused and understand the situation you went through. We commit to do our best by sharing this feedback with the concerned operator’s higher officials.
By prasanna
real worst service ...made us wait for hours ...circling the city for three hours...ac vent don't have any adjustments,fucking journey..I ll never travel with blue mount...i'm afraid ticket goose should work on the service rating.

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