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Today I booked a ticket from chennai to nagapattinam through ticketgoose but the attender in Rathimeena denied my booking saying he dont see it in his chart. He asked me to pay the money again to get the ticket. This is highly ridiculous and poor customer service. I need my money back or i'm going to file a complaint in consumer forum
Dear Ashraf,we deeply apologize for inconvenience caused to you,we have escalated the issue to concerned operator marking to you also,Thank you.
I travelled from Kumbakkonam to chennai on 26th-Apr-2015, the bus had some issues and had to stop for some repairs. Please take care of these issues before the journey instead.
Dear Vivek,Thank you for taking your time and for sharing your travel experience with us.Your feedback is very important to us,we apologize for inconvenience caused to you,and surely will be forwarded to concerned operator higher official.
I travelled from Chennai to Nagercoil last week. Pickup time at Perungalathur is 8.10 PM. However, the bus reached only by 8.40 PM. And worst part of Rathimeena Travels is, their office at Perungalathur is like a petty shop with not even 5X5 space....Where do your passengers wait then? We came there by around 7.45 & we had to wait on the road (standing) until the bus actually reached by 8.40 PM. Before you provide a pick up location at certain places, make sure you have a good office in place for your passengers to wait or atleast sit. Passengers can not wait on road with their luggages for hours until the bus reaches the spot. Otherwise, travel on bus in good except for attitude issues from drivers (do not want to be specific because it depends on individual and/or their mood). They do maintain AC Sleeper bus in good condition. Overall, travel on bus is okay.
Dear Arun kumar,Thank you for taking your time and for sharing your travel experience with us. We appreciate your time and effort in providing feedback to us and it is our endeavor to provide our best service to you.
By Arun Kumar
Hi i had travel from Trivandrum to chennai. Timing is good and 1+1+1 volo very good bus for travel.
Dear Nithya,Thank you for Sharing travel experience with us,we deeply empathize for the inconvenience caused to you and situation you went through,we will surely forward the issue to Concerned higher official operator.
Hi, Me and my mom traveled from Tirunelveli to Chennai last week on AC Multi Axle Sleeper of Rathi meena. We got seat almost at last and it was very hot and humid due to the engine. When we asked the cleaner, he said it will be like that only and asked to adjust. Everyone was putting bedsheets over them to sleep and we spent sleepless night in that Hot seat... Very pathetic... If they cant provide AC at that seat why they are charing so much for that seats... And the way the person replied also was pleasing.
Dear Jai,we highly regret the inconvience caused to you,we understand the situation you went through,your feedback is very important to us,Thank you for bringing the issue to our notice,surely will be escalated to concern higher official operator.
I was Travelled from Trivandrum to Chennai... Bus actual Time would be 4:40 PM at Trivandrum and reach chennai by 7:10 PM... But I was waiting in Trivandrum till 4: 50PM after that we was picked up by another bus going to pondicherry, because they stopped the Bus @nagercoil morning itself... Ok again we boarded the bus and starts from trivandrum at 4:55 PM through Pondicherry bus.. after a long journey we reached nagercoil @7:50 PM, (almost 4 hours from TVM to Nagercoil). then from Nagercoil again we boarded a 2+2 semisleeper bus instead of 2+1 semi sleeper Bus(even though not refunded the amount back) and bus starts at 08:30 PM and reaches Chennai around next day morning 09:40 AM.. (Even 6:15 Pm Trivandrum SETC reaches chennai at 08:45 AM ).. Please dont put some fake reaching time... due to the delay it may change someone's plan...
Dear Sivachidambaram,Thank you for taking your time and for sharing your travel experience with us. We apologize for the inconvenience caused and will surely forward this feedback to the concerned Operator.
I have travelled from Chennai to Chidambaram, they have stopped bus for tea break, that place is very worest, there is no good tea or coffee also, you are a reputed service among the travels service but you are selecting area is very poor, who are all travelling in your travel will not bother about the cost. just we need good atmoshere and good tea, coffee and tiffen in your break time. this request is not from me only it is behalf of all of us, who are all travelling in your travels so far....., hence YOU HAVE TO CHANGE IMMEDIATELY OTHER WISE, OTHER WISE YOU WILL BE 1st PLACE AMONG THE WORST TRAVELS LIST. S.Sivachidambaram
Dear Anand, Thank you for choosing Ticketgoose.com, Thank you for sharing your feedback and experiences with us! Happy Bookings!
By Anand s
Hi , Nice trip to Nagaipattinam , Bus was good in time, Kept Clean and Best behaviours about the drivers. Totall its an nice trip by RMT.
Dear Raguram,Thank you for taking your time and for sharing your travel experience with us. We apologize for the inconvenience caused and will surely forward this feedback to the concerned Operator.
By Ragu Ram
Slow Slow Slow Bus is very slow..
Dear Murugesan, Thank you for choosing Ticketgoose.com and we apologize for the delayed response and the inconvenience caused to you. We request you to please call our Customer support at 088 80 80 80 80, for assistance.
By S Murugesan
I booked a ticket in Ticketgoose.com( PNR No.TGE4LM67789) to travel to Chennai from Nagapattinam on 22.04.14. Amount Rs.800 has been debitted from my account. However the ticket was not confirmed. When we enquired with Ticketgoose office at Koyembedu, Chennai the executive informed us that the ticket was not confirmed and the amount will be refunded to my account. I tried to register a compalint with customer care but nobody picked up the call. I am yet to get my refund Please resolve
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