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About SRM TRANSPORTS INDIA PRIVATE LIMITED

With over a decade experience in this field, SRM Transports has come a long way from a careful start to one of the leading bus operators in the nation making every passenger’s travel easy. Being an authorized and official partner of TicketGoose, all your online bus bookings with SRM can be made at ticketgoose.com website itself. Established in the year 2000, SRM Travels is an acronym of SRM Transports Pvt Limited. It caters to main cities like Chennai, Hyderabad, Trichy, Baroda and Calcutta.

Address: No-3, Veerasamy Street, West Mambalam, Chennai-600033.

Phone No: 044-43907059 and call our 24*7 helpline number; 044- 49070000.

Mobile No: +91-9566008120

Email ID: helpdesk@srmtransports.in and for debit card or credit card mail refund details, refund@srmtransports.in

Website: www.srmtransports.in

Fleet Size: Around 124 buses

Bus Types: Volvo, AC, Non AC, AC Seater and Sleeper Buses

New Routes: Chennai- Trivandrum, Chennai- Vishakhapatnam, Bangalore- Thiruvarur, Bangalore- Velankanni, Chennai- Kakinada, Chennai- Alankulam and Chennai- Tirupur.

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By TicketGoose

Dear Naresh, We highly regret for the inconvenience caused to you & we will escalate the same to the concerned operators & see to it that, This will not repeat in future. In case of any assistance with regards to travel you can reach us on 088-80-80-80-80. We will be glad to help you any time. For any feedback, Suggestions you can write back to us.

By Naresh

I Booked ticket from bangalore to Tanjavore . The bus boarding time is some thing around 9.30p.m and I am waiting from 8.30 p.m on wards at the boarding point and it was around 10.30 p.m and Bus has not yet came and I tried calling the number that was given but of no use. One ia not avilable and the other one is reachable but he is not picking and sometimes busy and I am keep on trying like that. Since it was very late finally boarded into another bus and my money is wasted. People should get info atleast what is happening. This is too worse

By Britto

I booked SRM from Chennai to Kalayarkoil and would like to provide a review. 1. Bus number was not provided by SRM as well by Ticket goose. This makes it difficult to find out the correct bus at our boarding point. We went and keep asking every SRM crossing our boarding point. P.S: All other transports share their bus no allocated to the specific route and a text would be forwarded to the passengers. 2. I called SRM customer care and no one was available to pick the call immediately. When someone picked the person was not polite. 3. During travel the bus quality was VERY BAD. I at once thought am I travelling in SRM..? Really..? Too bad quality of bus. 4. To give some examples of the quality, the bus window will open automatically over the midnight when the bus takes up speed. Due to the air speed. 5. Every time I need to wake up and close the window. So, I didn’t have good sleep. So guys, looking to travel on SRM. Choose wisely.

By TicketGoose

Dear Hamanth,we deeply apologize for inconvience caused to you,we have escalated the complaint to SRM transport head office,marking the mail to you for reference,we see to that necessary steps are taken to avoid such issue in the future.Thank you.

By Hamanth

I booked two ticket from Chennai to Visakhapatnam for the 30th Sep 2015 on the MERCEDES BENZ MULTI SLEEPER AC and the time slot to start was at 06:30 PM. When we went and asked the enquiry around 06:25 PM regarding the bus, the person was very rude and shouted at us to wait for the bus. At around 06:45 PM, they just asked us to aboard a different sleeper (not Mercedes) and then were explaining that the actual bus had some problems (We saw that there were 2 Mercedes Benz buses in that location at that point of time). We were traveling with 2 very young kids and we didnt have any choice as the trip cannot be cancelled, cause the total amount will not be refunded, so we had to go on. Once in the bus, the seats were very dirty and the condition of the bus was also very bad. Later we came to know that the number of passengers were less and so they have changed the bus. Even the travel time was pathetic. We reached Visakhapatnam around 12:00 PM. When we were getting down, to calm us down they gave Rs. 100 each as a refund. :). This is the worst trip I had till now and I that too with a very good reputed organization like SRM. I want my money refunded in full. Is this how SRM does business? Please refund my money back and also make sure this does not happen again. With regret Hamanth

By TicketGoose

Dear Shanmuganathan,We deeply apologize for inconvenience caused to you,we have escalated the issue to concerned operator and marking you also in that mail.we see to that good service is provided in the future.

By shanmuganathan

Deeply Disappointed and never expected such a bad service from SRM transport. Last weekend (16-5-2015) traveled from chennai to devakottai with my family and returned using same transport. Bus and seat quality was very bad. AC never worked properly. When raised these queries to bus driver he said this is a spare bus. I would like to know what kind of service is this from SRM and Ticketgoose ! Both will loose credibility in long run, if these things are not checked.

By TicketGoose

Dear Dhayanithi,We deeply apologize for inconvenience caused to you,as your feedback is very important and also forwarded to SRM operator marking to you in that mail for your reference.

By Dhayanithi

Travelled in SRM Volvo day service to Nellai.,. Said arrival time by Ticketgoose at nellai is 06:30 pm, but it reached nellai at only 08:00 pm. The Behaviour of driver, co-driver s very worst.,. all the passangers fighted with them., never had such a worst travel.,. always SRM s worst with Rowdies as Drivers.

By TicketGoose

Dear Customer,We thank you for sharing your valuable feedback and will be forwarded to concerned operator.it is our endeavor to provide our best service to you.

By TicketGoose

Dear Customer,We thank you for sharing your valuable feedback and will be forwarded to concerned operator.it is our endeavor to provide our best service to you.

By Prof.GPR

Travelled from chennai to devakottai y'day through your A/c service. Water bottle and a shawl must be provided. Bus quality Good.

By TicketGoose

Dear Venkat,we apologize for inconvenience caused to you,we have escalated your feedback to concerned operator SRM travels and marking you also in that mail,we see to that good service is provided.Thank you.

By Venkat

Booked a ticket from thirumangalam(madurai) to chennai. Actual boarding time was 9.45 pm. Bus had arrived @ 10..45 pm. Kindly provide exact bus schedule. Not able to get mobile no of the Driver.It was difficult to time. Bus quality was excellent.

By TicketGoose

Dear Davis,we deeply apologize for inconvenience caused to the you and we do understand the situation you went through,we have already escalated the issue to concerned higher official manager and the SRM transport we see to that this type of issue is avoided in the future.

By Davis

Worst Travel experience on SRM transport. I booked a ticket for journey from Chennai to Nagercoil on 16th April for my daughter. When she boarded at Perungalathur the lady nearby seat had a 5 years old son. So the double seat had to be occupied by three persons. I reported the same to the Perungalathur office staffs. The staffs were erratic, said we cant help you can give your feedback to our SRM if you wish. Very bad service from SRM transport especially their staffs' are cranky fellows. They care the lady passenger such a way means think of male passengers !!! My advice, don't choose SRM, choose someother transport from ticketgoose.

By TicketGoose

Hi Gopi, Thank you for sharing your feedback and experiences with us! Happy Bookings!

By TicketGoose

Hi Gopi, Thank you for sharing your feedback and experiences with us! Happy Bookings!

By Gopi

Happy with the travel from chennai to dindigul in multiaxle.. Reasonable fare and good quality , preferable for frequent travellers.

By TicketGoose

Dear Suriya,Thank you for taking your time and for sharing your travel experience with us.we highly regret the inconvenience caused to you,we will surely forward to concerned higher official SRM operator and understand the situation you went through.

By suriya.R

I HAD WORST EXPERIENCE DURING MY TRAVEL AT SRM MULTIAXLE AC FROM MADURAI TO CHENNAI. AC doesn't work in that bus and they explorer the issue with a AC mechanic at Madurai and delay 30 mins. But even after that AC is not up,they given false confirmation to the passengers as AC was working fine. But they make up with fan. I was fed up with severe head ache due to bad air & without any ventilation. Please note I had the same experience while I was travelling in KPN.But KPN operators shifted us in another good condition bus @ during on the way.

By TicketGoose

Dear Aravindhan,Thank you for taking your time and for sharing your travel experience with us.we highly regret the inconvenience caused to you and the delayed response,your feedback is very important and will be forwarded to concerned higher official operator.

By Aravindhan

Travelled last week to erode . There was 1.5 hrs delay in the bus timing . Worst service

By TicketGoose

Dear Chellappa,We Thank you for sharing your travel experience with us,it is our endavour to provide the best service to you,thank you for taking your precious time and providing us the feedback,

By Chellappa Raj

Travelled in SRM last week from Tirunelveli to Chennai. It was really a good travel, like the previous trips. The Bus, Punctuality and Staff behaviour was good...Beginning to like SRM... nice service, overall..

By TicketGoose

Dear Sivam,Thank you for sharing your travel experience with us,we highly regret the inconvience caused and the situation you went through and surely your feedback will be escalated to concerned operator higher SRM official.

By TicketGoose

Dear Suriya,Thank you for taking your time and for sharing your travel experience with us.We apologize for inconvience caused and the delayed response, Your feedback is very important to us and understand the situation you went through and surely escalate the issue to concerned operator.

By Sivam

I used SRM to travel to Tuticorin from Chennai. The sleeper A/C bus was in a bad state - the beds/ cushions were damaged and uncomfortable with outer coverings ripped off, exposing the cushions. Bed side light did not work and the a/c vents above the bed either had damaged / faulty covers and could not adjust the cooling level.

By Suriya

Worst experience, Everyone says SRM is good, but my experience yday 10:30 AM chennai to madurai, staff behaviour arrogant, replied arrogantly,, some inexperience driver, could not sleep since rash driving/sudden breaking totally worst travel i ever had.Break for rest rooms is completey depend on drivers mind set. I am travelling with diabetics patient and driver cant understand the feelings and problem of the passenger.

By TicketGoose

Dear Mr. Lakshman, We highly regret for the inconvenience caused to you & we will escalate the same to the concerned operators & see to it that, This will not repeat in future. In case of any assistance with regards to travel you can reach us on 088-80-80-80-80. We will be glad to help you any time. For any feedback, Suggestions you can write back to us.

By Lakshman

Yesterday i was booked the ticket in SRM, There is no proper response and also they missed me to pick up from my point, Worst travels compare with others,ticket goose also responsible for same,when i ask with SRM transporters "there is no ticket booked in this name there was error in the ticketgoose so ask them dont call to us",how we manage like this situation at night with ladies..really i feel very bad of SRM & Ticketgoose.

By TicketGoose

Dear Natraj,We apologize for the inconvenience caused and understand the situation you went through. We commit to do our best by sharing this feedback with the concerned operator’s higher officials.

By TicketGoose

By Natraj

Arrogant behavior from each and every staff. Passengers were treated in a very horrible manner.

By Natraj

Arrogant behavior from each and every staff. Passengers were treated in a very horrible manner.

By TicketGoose

Dear Anbarasu,We apologize for the inconvenience caused and understand the situation you went through. We commit to do our best by sharing this feedback with the concerned operator’s higher officials.

By Anbarasu

Horrible experience, Everyone says SRM is good, but my experience yday 9.45 chennai to madurai, staff behaviour arrogant, replied arrogantly, i found it very difficult to find my bus, some inexperience driver, could not sleep since rash driving/sudden breaking and at 1am, i dont know whether driver slept!!! some crash with other vehicle right side of the bus. beds without bed spread and in worst condition, totally worst travel i ever had.

By Santhosh

It was a comfortable journey!!!! SRM always good!!! FYI as mentioned in above new, there is no such sleeper bus been introduced by SRM. Hope it will be introduced to ease passenger's travel

By TicketGoose

Dear Sir,We apologize for the inconvenience caused and Thanks for sharing your feedback. We will surely forward this feedback to the concerned Operator.

By veerakumar

SRM only name but useless Yesterday 11.00 pm Trichy bus break down near vadpalani But no spare bus to change. We are waiting till morning 2.00 am after they arrange van up tindivannam from there change other bus.We reach trichy morning 9.00 am Staff attitude very poor.

By TicketGoose

Dear Priya,Thank you for taking the time to provide us with your feedback. Your feedback is important to us and it is our endeavor to provide our best service to you

By Priya Prinky

Travelled in SRM on Aug 1st to coimbatore and 2nd to chennai. Really the experience and service is good. i really enjoyed this trip. Good please keep the same service.

By TicketGoose

Dear Afsar,Thank you for taking your time and for sharing your travel experience with us.your feedback will be forwarded to SRM operator. As your concern is important to us and it is our endeavor to provide our best service to you

By Afsar

Travelled in SRM on 1st of August. Start time was 11:55 pm but bus arrived, as usual at 01:30 am. Travel was good and they reached on time. But had to wait during midnight to board the bus

By TicketGoose

Dear Vimal,Thank you for taking the time to provide us with your feedback. Your feedback is important to us and it is our endeavor to provide our best service to you.

By TicketGoose

Dear Vimal,Thank you for taking your time and for sharing your travel experience with us.

By vimal

good

By TicketGoose

Dear Jeyamurugan,Thank you for sharing your feedback and experiences with us!We appreciate your time and effort in providing feedback to us and it is our endeavor to provide our best service to you.

By Jeyamurugan

Yester day I had traveled from Chennai to Arumuganrer i n SRM semi sleeper. The bus reaches in time. In future I'll be definitely prefer SRM

By TicketGoose

Dear Senthil,Thank you for sharing your feedback and experiences with us!

By Senthil

Travelled in SRM Transport in last week of June-2014. Travel was good and they reached on time.

By TicketGoose

Dear Madhu,Thank you for sharing your feedback and experiences with us!Also, your feedback will be forwarded to the concerned operator.

By Madhu

I like to travel in SRM, I never faced any inconvenience till now, plz keep it up.

By TicketGoose

Dear Midhun,We apologize for the inconvenience caused and Thanks for sharing your feedback. We will surely forward this feedback to the concerned Operator.

By midhun

last night i had traveled from chennai to cumbom , A/C , individual plug point, light not working. it was very bad trip for me .

By Sakthi Ks

T.R.pachamuthu is the founder of srm travels

By TicketGoose

Dear N R Babu,Thank you for taking your time and for sharing your travel experience with us.Your feedback is important to us and it is our endeavor to provide our best service to you.

By Sathish Kumar

last day I had traveled Thiruchenthur to Chennai, 1. Driver behavior its very bad 2.one passenger heavy drunk ed 3. AC temperature is bad, Individual charger point and light point not working 4. I complained SRM no, they are no response. Its very bad trip.

By N R Babu

Yester day I had traveled from Bangalore to Chennai in SRM Volvo. The bus reaches in time. In future I'll be definitely prefer SRM

By TicketGoose

Dear Arjun,Thank you for taking your time and for sharing your travel experience with us.Your feedback is important to us and it is our endeavor to provide our best service to you.

By Arjun Manoharan

I had traveled from Bangalore to Madurai in SRM. The bus reaches in time.I'll definitely prefer SRM for future journey's.

By TicketGoose

Dear Manoj,Thank you for taking your time and for sharing your travel experience with us.Your feedback is important to us and it is our endeavor to provide our best service to you.

By Manoj

I travelled from Chennai to Tirupur. I didn't receive the bus number through sms. But SRM helpline was really helpful. My bus arrived 30 mins late. The travel was comfortable and we reached Tirupur on time. I'll definitely prefer SRM for future travels.

By TicketGoose

Dear Arulpandian,Thank you for sharing your feedback regarding the travel experience with us.it is our endeavor to provide our best service to you.

By arulpandian

chennai to tuticorin - 8 pm volvo - quality of bus was good, driver initially jerky but let everyone sleep after villupuram. Reached destination before time expected. Overall a good journey

By TicketGoose

Dear Kumar,Thank you for sharing your travel experience with us.Your feedback is important to us and it is our endeavor to provide our best service to you.

By kumar

Very nice,coming and reaching at correct time and everything is good.

By TicketGoose

Dear Rajesh,Thank you for taking the time to provide us with your feedback. Your feedback is important to us and it is our endeavor to provide our best service to you.

By TicketGoose

Dear Srinivasan,We apologize for the inconvenience caused and Thanks for sharing your feedback. We will surely forward this feedback to the concerned Operator.

By Srinivasan

I had traveled from Hosur to Chennai in SRM. I felt bad because they are swapping the passengers from one bus to another bus on the mid way.

By Rajesh

I had a pleasant travel in SRM Bus Volvo on 9th June from madurai to chennai @1pm. Long time wish to travel in SRM but wish dint leave me in disappointment. Bus is really gud n comfortable. Started on time but reached chennai bit late due to traffic. I really wish to prefer SRM next time for its service.

By TicketGoose

Dear Sundar,We apologize for the inconvenience caused and understand the situation you went through. We commit to do our best by sharing this feedback with the concerned operator’s higher officials.

By Sundar

Based on ticket goose rating i choose srm travel....but I did not have pleasant trip...seats where damaged and bus was running late. There is no proper info which bus route coming...all route bus coming at same time to Perugulathur and I need to run behind very bus with my family.

By vignesh

Please tell them atleast to provide more chairs for the passengers to sit....

By TicketGoose

Dear Vignesh,We apologize for the inconvenience caused and understand the situation you went through. We commit to do our best by sharing this feedback with the concerned operator’s higher officials.

By vignesh

Actually my bus has to come on 11.15 p.m but it came only at 12.45 p.m....The staffs are also mot responding....There is no chairs to sit....Feeled very tired......So here after i will not choose SRM Transports...

By TicketGoose

Dear Nandha kumar,Thank you for taking your time and for sharing your travel experience with us.We apologize for the inconvenience caused and will surely forward this feedback to the concerned Operator.

By Nandha kumar

A/c Cooling is Very Low and Buses Are Too Poor in condition as it Stops in middle for Some Problem(Wait for 30 ms) and SRM Is definitely Not in Game anymore For Good Service.....

By TicketGoose

Dear ilango,Thank you for choosing Ticketgoose.com. We apologize for the inconvenience caused to you. Your Feedback will be shared with the concerned of SRM Travels.

By ilango

bus travels is not satisfied a/c does not work properly i have fell sweting while travelling on bus

By TicketGoose

Dear Nagoorkani,Thank you for choosing Ticketgoose.com. We apologize for the inconvenience caused to you and Thanks for taking the time to share your thoughts with us.

By Nagoorkani Majeed

Perugulathur SRM Agent is very bad because its, not given on proper response otherwise ur service is good

By TicketGoose

Dear Malar,Thank you for choosing Ticketgoose.com and we apologize for the delayed response.. We appreciate your time and effort in providing feedback to us and it is our endeavor to provide our best service to you.

By TicketGoose

Dear Vijaya,Thank you for choosing Ticketgoose.com and we apologize for the delayed response and the inconvenience caused to you. We request you to please call our Customer support at 088 80 80 80 80, for assistance, in future.

By vijaya

there is no proper contact number given..please check the no.s given in website as well as in online booking..suffered alot during my last travel..

By Malar

Good Service .

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About SRM TRANSPORTS INDIA PRIVATE LIMITED

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