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By TicketGoose
Dear Ranjith,Thank you for taking your time and for sharing your travel experience with us. We apologize for the inconvenience caused and will surely forward this feedback to the concerned Operator.
By Ranjith
The service was poor. They asked us to assemble near Hotel Royal Plaza, but the bus didn't come there. They made us walk half a kilometer to board the bus. I was thinking how difficult it would be for women and children and other people with heavy baggages. They assured that the bus would start with 15-20 mins delay, but actually started with more than 1 1/2 hr delay. I can understand if it is a delay caused by the road condition or traffic, but waiting endlessly for the people who are turning up on time is totally unacceptable. I was supposed to reach ekm by 8:30am but got down at Aluva by 12:15 pm (would have reached Ekm by 1:30 pm). The entire day has gone for a toss with this kind of a travel. The only good thing, the bus was in good condition, otherwise it would have been a nightmare. I dont know this is the case everyday. On my travel day, this is what I experienced.

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